Legal

Terms of Service

By accessing or using the Cloud Vision Media website and services, you agree to comply with these Terms of Service.

All website content, including photographs, videos, graphics, logos, text, and other creative materials, is owned by or licensed to Cloud Vision Media and is protected by applicable intellectual property and copyright laws. No content may be copied, reproduced, modified, distributed, downloaded, or used commercially without prior written permission.

Service descriptions, availability, turnaround times, and prices may change at any time. Prices displayed as “starting at” represent base pricing and may vary depending on the scope, location, travel requirements, event duration, editing requirements, and other project-specific factors.

Clients are responsible for providing accurate information when booking or contacting us. Additional terms relating to a specific photography project may be included in a separate written agreement or contract.

To the fullest extent permitted by law, Cloud Vision Media shall not be liable for indirect, incidental, or consequential losses arising from the use of this website or our services.

Privacy Policy

Cloud Vision Media respects your privacy and is committed to handling personal information responsibly.

We may collect information that you voluntarily provide, including your name, email address, phone number, billing or shipping information, booking details, event information, and messages submitted through contact or inquiry forms.

We may also automatically collect technical information such as your IP address, browser type, device information, referring pages, and website usage information through cookies and analytics technologies.

We may use this information to:

• Respond to inquiries and communicate with clients.
• Schedule and provide photography services.
• Process orders and payments.
• Deliver digital images, galleries, or purchased products.
• Improve our website and services.
• Maintain business and transaction records.
• Comply with applicable legal obligations.

Payment information may be processed by third-party payment providers. Cloud Vision Media does not necessarily store complete payment card information directly.

We do not sell personal information for monetary consideration. Information may be shared with trusted service providers when necessary to operate our website, process payments, deliver services, or comply with legal requirements.

You may contact us with questions or requests concerning your personal information.

Photography Services Agreement

All photography services are subject to availability, confirmed booking arrangements, and any applicable written agreement between the client and Cloud Vision Media.

A booking is considered confirmed only after any required agreement has been accepted and any required deposit or payment has been received.

The client is responsible for providing accurate information regarding the session, event, location, schedule, and requested services. Delays caused by the client, guests, venue restrictions, weather, or circumstances outside our reasonable control may affect the number or type of images delivered.

Cloud Vision Media retains creative discretion regarding photography style, image selection, composition, editing, color treatment, and final delivery unless otherwise agreed in writing.

Estimated turnaround times are not guaranteed deadlines unless specifically stated in a signed agreement.

Specific details concerning payment, cancellation, rescheduling, travel, image delivery, copyright, and usage rights may be included in the individual client agreement and will take precedence where applicable.

Print & Digital Image License

Unless otherwise agreed in writing, Cloud Vision Media retains the copyright to photographs and other creative work produced by Cloud Vision Media.

Clients who receive or purchase digital images are granted a limited, non-exclusive, non-transferable license for the uses specified in their service agreement or purchase.

Personal-use images may generally be downloaded, displayed, shared on personal social media accounts, and printed for personal use. Images may not be sold, sublicensed, commercially reproduced, entered into commercial campaigns, or materially altered without written permission.

Commercial use, advertising use, publication, resale, or other professional usage may require a separate commercial license.

Copyright ownership is not transferred to the client unless explicitly agreed in writing.

Cookie Policy

The Cloud Vision Media website may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, improve functionality, and support third-party services.

Essential Cookies

Required for basic website functionality and security.

Analytics Cookies

Used to understand how visitors interact with the website and help improve the user experience.

Functional Cookies

Used to remember preferences and provide enhanced website functionality.

Third-Party Cookies

These may be placed by services integrated into the website, such as analytics, payment services, embedded media, or other service providers.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

Refund & Cancellation Policy

Deposits, retainers, and booking fees may be non-refundable because they reserve a specific date and time and may prevent Cloud Vision Media from accepting other work.

Cancellation and rescheduling terms may vary depending on the service booked and will be communicated at the time of booking or included in the applicable service agreement.

Where rescheduling is permitted, requests should be made as early as possible and remain subject to availability.

Completed photography services and delivered digital products are generally non-refundable. Because digital images are delivered electronically and cannot be physically returned, refunds may not be available after digital files have been delivered or downloaded, except where required by applicable law.

If Cloud Vision Media must cancel a confirmed service and cannot provide a suitable alternative or rescheduled date, any refund due will be determined according to the applicable booking agreement.

Accessibility Statement

Cloud Vision Media is committed to making its website accessible and usable for as many people as possible, including individuals with disabilities.

We aim to improve accessibility through practices such as clear navigation, readable content, alternative text for meaningful images, keyboard accessibility, and ongoing website improvements.

Some third-party content or integrations may not be fully controlled by Cloud Vision Media. We welcome feedback regarding accessibility issues.

If you experience difficulty accessing any part of this website or need assistance, please contact Cloud Vision Media and describe the issue you encountered.